Frankie & Co Clothing
AVA BLACK JEANS - With Rips
or 4 easy payments of $19.75 with
If you are not 100% happy with any full priced FRANKIE item you may return it within 14 days of receiving it. We do not offer refunds for change of mind - we offer a store credit.
Please read, complete and return the following form for all returns: Frankie Returns Procedure Form
We will process your return within 5 business days of receiving your item. Once your return has been processed you will receive an email from the Frankie HQ Department with your store credit along with instructions on how to use it. Store credits are valid for 6 months. If you have not received your email, please check your junk mail as it may have gone into there J
Exchanging for a different style:
We are unable to hold any items for exchange. Once your return has been processed and your store credit issued via email you may use this store credit to purchase a new product.
Exchanging for a different size:
We only accept exchanging for a different size on full price items with all tags attached. The shipping fee will at the customers cost.
Terms of Returning an item:
All items must be in their original, unworn, unwashed condition. All tags and incidentals (ie spare buttons) must be attached. Please take care when trying on the item, as we are not able to accept returns with makeup stains. If we deem the item not to be in perfect condition the item will simply be returned to the customer. If you purchase an item and choose to return it and that item has gone on sale in the mean time you will be offered the sale price as a store credit!
Sale items are priced to clear so please choose carefully as we do not accept returns for exchange on sale items. If you require the same item in a different size please email email@example.com with your order number and request and we will do our best to accommodate you. This also include Combo items.
Under Australian Consumer Law, we are not required to provide a refund or replacement on final sale items if you change your mind. This includes a change of mind with regards to colour, size and fit.
We do our best to thoroughly inspect all garments prior to shipping and in some cases a style may have missed. In the rare event that a product is faulty please contact us ASAP at firstname.lastname@example.org. If the item is faulty, we offer a full refund of the purchase price. We will cover all postage costs to replace it with an identical item whenever possible.
- Items on PRE ORDER and are NOT currently in stock!!
- Arriving approximately the week given in the title description of the item.
- This is an approximate date ONLY not guaranteed and item may arrive early or late.
- You will receieve email confirmation when the item is shipped
- All items ordered together will be held and shipped together when the pre order item arrives
- If you require seperate shipment you must place seperate orders
- Pre orders are NOT able to be cancelled before delivery, though you may exchange after delivery.
- ALL pre orders are final and items can not be added to order.
- To return your product, please send your product to: 39 Abel Street Golden Square, VIC 3555
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Only one discount/credit code can be used per order
- If you have 2 codes at the time of a sale, we can only honour one of these so you will need to decide which one you choose to use.
- If you forget to include the code we are unable to refund/credit the difference or amend this.
For a timeless investment that will transcend seasons and trends - the Ava Black Jeans - With Rips are a classic centerpiece of any wardrobe. Featuring a mid rise style, soft denim feel, distressed rips on the knee and a comfortable fit - these must-have jeans look just as great cuffed as they do rolled down and will quickly become your new year-round favourites.
These jeans are true to size and are also available in half sizes.
- Our model is 173cm tall and wears size 8
- Please note that further distressing of the ripped knee area can occur with excessive movement.
PLEASE ensure you have chosen the correct size in your Ava Jeans as we only offer a store credit or exchange for change of mind/incorrect sizing.
6: L 96cm x W 31cm
8: L 98cm x W 33cm
10: L 100cm x W 35cm
12: L 102cm x W 37cm
14: L 104cm x W 39cm
16: L 106cm x W 41cm
* NOTE: PLEASE WASH IN SALTED COLD WATER BEFORE USE ~ to lock colour in jeans.